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Servicedesk Uw Zorg Online

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administratie en facturatie.</p>","icon":11833,"iconUrl":"https://uwzorgonline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11833","groups":[1053],"key":""},{"id":"1184","name":"Ik heb een andere vraag over de diensten","descriptionHtml":"","callToAction":"Ik heb een andere vraag over de diensten","introHtml":"<p>Overige vragen over de diensten.</p>","icon":11833,"iconUrl":"https://uwzorgonline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11833","groups":[1048],"key":""},{"id":"1168","name":"Ik heb een andere vraag over domeinnaam en DNS","descriptionHtml":"","callToAction":"Ik heb een andere vraag over domeinnaam en DNS","introHtml":"<p>Overige vragen over domeinnaam en DNS.</p>","icon":11833,"iconUrl":"https://uwzorgonline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11833","groups":[1050],"key":""},{"id":"1169","name":"Ik heb een andere vraag over e-mail","descriptionHtml":"","callToAction":"Ik heb een andere 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alias/forward voor een e-mailadres","descriptionHtml":"","callToAction":"Instellen van een alias/forward voor een e-mailadres","introHtml":"<p>Verzoek voor het instellen van een alias of forward.</p>","icon":11849,"iconUrl":"https://uwzorgonline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11849","groups":[1044],"key":""},{"id":"1154","name":"Koppelen van patiënten","descriptionHtml":"","callToAction":"Koppelen van patiënten","introHtml":"<p>Vragen over het koppelen van patiënten.</p>","icon":11844,"iconUrl":"https://uwzorgonline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11844","groups":[1046],"key":""},{"id":"1173","name":"Medicijnen","descriptionHtml":"<div class=\"panel\" style=\"background-color: #DBE2F9;border-color: #DBE2F9;border-style: double;border-width: 1px;\">\n <div class=\"panelContent\" style=\"background-color: #DBE2F9;\">\n <p><br class=\"atl-forced-newline\"> <img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/lightbulb_on.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"> <b>Tip!</b> U vindt de <a href=\"https://beheer.pharmeon.nl/handleiding/app/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">handleiding</a> met nuttige informatie in uw beheeromgeving onder de kop 'help' in het menu. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n </div>\n</div>","callToAction":"Medicijnen","introHtml":"<p>Vragen over de dienst medicijnen.</p>","icon":11834,"iconUrl":"https://uwzorgonline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11834","groups":[1048],"key":""},{"id":"1177","name":"Metingen","descriptionHtml":"<div class=\"panel\" style=\"background-color: #DBE2F9;border-color: #DBE2F9;border-style: double;border-width: 1px;\">\n <div class=\"panelContent\" style=\"background-color: #DBE2F9;\">\n <p><br class=\"atl-forced-newline\"> <img class=\"emoticon\" src=\"/servicedesk/customershim/images/icons/emoticons/lightbulb_on.png\" height=\"16\" width=\"16\" align=\"absmiddle\" alt=\"\" border=\"0\"> <b>Tip!</b> U vindt de <a href=\"https://beheer.pharmeon.nl/handleiding/app/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">handleiding</a> met nuttige informatie in uw beheeromgeving onder de kop 'help' in het menu. <br class=\"atl-forced-newline\"> <br class=\"atl-forced-newline\"></p>\n </div>\n</div>","callToAction":"Metingen","introHtml":"<p>Vragen over de dienst metingen.</p>","icon":11835,"iconUrl":"https://uwzorgonline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11835","groups":[1048],"key":""},{"id":"1175","name":"Ontvangen en verzenden van e-mail","descriptionHtml":"","callToAction":"Ontvangen en verzenden van e-mail","introHtml":"<p>Vragen over het ontvangen en verzenden van e-mail, bijvoorbeeld: bounces, SPF, DKIM, DMARC.</p>","icon":11848,"iconUrl":"https://uwzorgonline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11848","groups":[1044],"key":""},{"id":"1176","name":"Opzegging","descriptionHtml":"","callToAction":"Opzegging","introHtml":"<p>Indienen van een opzegging</p>","icon":11864,"iconUrl":"https://uwzorgonline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11864","groups":[1053],"key":""},{"id":"1178","name":"PGO/MedMij","descriptionHtml":"","callToAction":"PGO/MedMij","introHtml":"<p>Vragen over de dienst PGO/MedMij.</p>","icon":11836,"iconUrl":"https://uwzorgonline.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11836","groups":[1048],"key":""},{"id":"1140","name":"Praktijkinfo website migratie","descriptionHtml":"","callToAction":"Praktijkinfo website migratie","introHtml":"<p>Heeft u vragen over de migratie van uw Praktijkinfo website naar de Uw Zorg Online website omgeving? 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